Reference

How are999 Handles Your Personal Information

Your privacy is not an afterthought here. This policy covers what data we collect when you open an account, how we use it, and the controls you have over it — including requests made through our support channels.

Account Data ProtectionJazzCash & Easypaisa Wallet PrivacyEncrypted ConnectionsYour Right to Request DataPakistan-Focused Support
are999 How are999 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to review what data we hold, request a correction, or ask us to delete non-essential records, our support team handles those requests directly. Use any of the channels below and include your registered account number so we can locate your records without delay.

Live Chat Start a chat from your account dashboard. State your request clearly and include your registered contact number so we can pull up your records.
Email Support Write to our support address with the subject line Privacy Request. We aim to respond within a reasonable timeframe on working days.
Account Settings Some data preferences — like marketing contact opt-outs — can be managed directly inside your account settings without contacting support.
DATA SECURITY PRACTICES

How We Protect and Manage Your Account Data

Security is built into the account flow at are999, not bolted on afterwards. Here is what that looks like in practice across the four areas that matter most to your privacy.

Account Login Security

Every login triggers an OTP sent to your registered mobile number. No one can access your account without that one-time code, even if they know your password.

Payment Data Handling

When you deposit via JazzCash or Easypaisa, we pass only the transaction reference to our payment processor. Your full wallet credentials stay on your device and inside those apps.

Cookie and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can clear cookies in your mobile browser settings at any time.

Data Retention and Deletion

Non-essential marketing data is cleared when you opt out. If you close your account, contact support to initiate a deletion request for records we are not legally required to keep.

Common Questions About Your Privacy on are999

Below are the questions we hear most from Pakistan account holders about how their data is handled, stored, and accessed.

We collect your name, mobile number, email, and the payment method you register — JazzCash, Easypaisa, or Raast. We also log device and session data to keep your account secure.

We share only the transaction reference needed to process your deposit or withdrawal. Your full wallet credentials remain within those apps and are never stored on our servers.

Contact our support team via live chat or email with the subject line Privacy Request. Include your registered account number so we can locate and compile your records promptly.

Yes. If you close your account, you can request deletion of non-essential records through support. Records required under applicable law are retained for the legally specified period only.

Every login requires an OTP sent to your registered mobile number. SSL encryption covers all connections between your device and our platform, regardless of whether you are on mobile or desktop.

You can update your marketing preferences directly inside your account settings without contacting support. Changes take effect from the next communication cycle after you save them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.